January: The art of heart

Betsy Billingslea puts the “person” into personalized health with a high-touch approach to customer service at Betsy’s Health Foods in Houston. Read about her philosophy and how others use technology to serve individuals.

Bulletin Board — The voice of the industry

In the Aisle — What to stock

Feature — Helping the individual

Research — Your science questions answered

In the Office — Practical business practices

Industry Insider — A roundup of natural industry news

Checkout — A retail case study

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