Daniel Lohman, Organic Industry Strategic Advisor

November 23, 2013

3 Min Read
Know your retail pricing strategy

Pricing strategies are perhaps one of the most sensitive and overanalyzed issues throughout the entire CPG industry.

Pricing items too high might scare consumers away, while pricing products too low might cause shoppers to question value or worth. Finding an optimal price point for each and every item can be a daunting task. It is a lot more complex than just matching the competition on every item across the board, especially when your competition might be able to price that item for less simply because they better control their costs (labor, inventory, rent, advertising, etc.).

So what is the ultimate pricing strategy?

Primary pricing strategies: EDLP and Hi-Lo. 

EDLP (every day low price) is the strategy Walmart uses. Price is the cornerstone of all of its communications. The mega-retailer can do this well because of its efficiencies and sale (reach). Most businesses can’t and shouldn’t try to compete on price alone—especially in natural. While you need to remain competitive on the best-selling items in every category, you do not need to give away margin on items only you sell. 

Hi-Lo (high-low) is the other primary pricing strategy, and the most familiar. Retailers have a regular price and a sale price. They adjust pricing to create excitement around target items. This can be quite effective if managed properly

Other retail pricing strategies

There are many variations on these two strategies depending on which expert you consult. Some include cost plus (cost plus a percentage/margin), BOGO (buy one get one), multiple pricing (buy several get one—buy three get one), loss leaders (selling certain items for no additional margin to increase foot traffic), bottom line pricing (our lowest price), etc. These are all variations of EDLP and hi-lo. 

There are certain items in each category that should form a competitive set—a group of competitively priced items that can be purchased at your competition. These items communicate a good selection with fair pricing for your customers. This strategy addresses shopper perception and how your store meets customer needs. This is what gets them to continually come into your store and hopefully fill their entire shopping basket with the things they need. 

Natural is unique in that we specialize in unique products not found in every store. Our focus is on authentic items that address specific customer needs such as gluten and allergen free, non-GMO, sustainable, free range/cage free, vegan, organic, etc. These items are not mass produced on the scale of items found at most larger mainstream retailers.


What pricing strategy works best for you?

They should not be priced the same as high-profile items. Their value is in how well they fill a specific niche and should command a premium price as a result. This does not mean an exorbitant price. It means a fair price for the value they promise. Consumers will pay a little more for quality, sustainability, functionality and value. This is the competitive advantage natural has in the CPG industry. 

About the Author(s)

Daniel Lohman

Organic Industry Strategic Advisor, CMS4CPG (Category Management Solutions)

Daniel Lohman is an expert in the organic and natural CPG industry. With more than 20 years experience, he is certified at the highest level of category management proficiency: Certified Professional Strategic Advisor.   

Focused on leveling the playing field between natural and conventional CPG manufacturers and retailers, Lohman is passionate about helping them get more out of their available resources. He believes that natural and organic CPG companies deserve to benefit from the same practices and technologies as their conventional counterparts—without sacrificing what makes the natural channel distinctive. Lohman is a trusted and respected member of the natural community, a Natural Products Expo speaker, and a writer for Supermarket NewsNatural Food Merchandiser and newhope360. He is a staunch advocate, passionate about bringing true category management to the organic and natural channel and offers a unique and fresh perspective on the industry. 

Responsible for growing sales and teaching Category Management theory and principals while at Kimberly-Clark, Unilever and SPINS, Daniel has worked with and supported hundreds of natural and conventional manufacturers, retailers and brokers. His extensive knowledge and expertise extends beyond that of a traditional Category Manager and has earned him recognition and a reputation throughout the industry as a thought leader. He has mentored Category Managers, is a trainer, speaker and expert panelist for the Category Management Knowledge Group. 

Lohman is internationally published and the author of Strategic Solutions And Guide To Grow Your Natural Business and the What You Need To Know blog.

Category Management Solutions (CMS4CPG) provides innovative strategic solutions for natural and organic CPG companies interested in gaining a significant competitive advantage. CMS4CPG provides companies with actionable insights to assist them better connect with consumers, helping them "win-at-shelf." 

Follow Lohman on TwitterLinkedIn and Facebook. Lohman lives in Colorado, is a member of Naturally Boulder and can be reached at [email protected] or 303-748-3273. 

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